Introducing the new AutoSync
If you've been AutoTrading for a while, you know about AutoSync. It's the way Collective2 ensures your brokerage account stays in sync with the "intentions" of the strategies you follow.
We're making changes to AutoSync, to increase transparency and to give you more control.
Instead of continuously trying to open "missing" positions in your account, we'll instead open new or additional positions only when you set up a new strategy, or when you change your AutoTrade Scaling or settings. You can also tell us to try again to open new positions at any time, by clicking the new "ReSync" button that will soon appear on your AutoTrade Control Panel.
This change only affects the way we open new positions. AutoSync will continue to monitor your account and close any positions that should be closed, or reduce trade sizes as needed, just as it always has. Nothing will change there.
Some people already have access to the new AutoSync. But we rolled it out to the majority of users on May 5 at 16:30 ET. The only exception will be European brokerage accounts held at Interactive Brokers Europe, which will receive the new AutoSync later this spring.
In theory most of you won't even notice the change, but remember: if you ever find yourself in a situation where our first attempt to open a trade is rejected by your broker (for example: insufficient margin in your account), then you can always press the ReSync button to ask us to try again.